Get your back office out of your head and into action
Service 1: The Business Brain Dump
A focused, two-hour conversation that turns what’s in your head into clear, usable documents your team can follow.
You get:
- Current process documented as a simple SOP
- Easy-to-add solutions list you can plug in right away
- One-year plan, quarter by quarter
- Delivered in Google Docs or PDFs within 5 business days
Talk it through once. Get a clean playbook and a clear next-step list fast.
Service 2: The Back Office Activation
Turn your CSR operation into a clear, working standard.
You get:
- Current-state CSR SOPs aligned to company standards
- Change map showing exactly what to adjust and why
- Updated, personalized scripts and checklists
- 4 hours of private 1:1 coaching and call-audit time to use across your team
- Four secret-shopper call audits within 60 days post-implementation
Implement faster, implement better
Service 3: The Back Office Activation + Recruit
Everything in Back Office Activation, plus hands-on help finding your next CSR.
You get:
- Role profile and job description
- Job posting and basic sourcing
- Application inbox management
- 15–20 minute screening interviews
- A curated shortlist of 3–5 candidates with scorecards and notes
- A structured interview kit and call-audition script for your final rounds
Hire the right CSR who understands exactly what they need to do to help your business grow.
Choose Your Service
The Business Brain Dump
$750
The Back Office Activation
$2000
The Back Office Activation + Recruit
$3000
About Us
Booked and Staffed helps small and growing businesses run smoother. After years of working with many companies, we saw the same problem: business owners spent too much time setting up the same tasks over and over. That time should go to real growth.
Our mission is simple: free your team from busywork so you can grow your people, keep customers longer, and win new clients.
The result: fewer mistakes, faster days, happier customers, and steady growth—without hiring a big staff. We make work lighter so you can focus on what you love.
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